THE LAW

At b.effect we require any purchaser or acceptor of alcohol purchased to confirm they are aged 18 years or older. It is against the law to sell, supply or provide alcohol to a person under the age of 18 years. The customer also warrants that he/she is not under the influence of alcohol at the time the order is submitted.

WARNING: Under the Sale and Supply of Alcohol Act 2012, it is an offence to supply alcohol to a person under the age of 18 years (Penalty up to $10,000). Every person commits an offence and is liable to a fine up to $2,000 who, being under the age of 18 years, purchases any liquor on or from any licensed premises.

PRICING

All prices are in New Zealand Dollars.

All prices on this site include GST.

Prices, promotions and product availability are subject to change without notice. We do our best to provide the most accurate, up-to-date information, but errors do occur, and we reserve the right to make changes without notice. If you have ordered a product that is subject to a price increase, we will hold your order and inform you of the increase.

AVAILABILITY

The availability information presented on our website is pulled from our stock management system, and is the most up-to-date information we have, but errors do occur, and this information does not represent a guarantee or promise of availability.

SHIPPING INFORMATION

SHIPPING REQUIREMENTS

All orders require a signature upon delivery, and must be signed for by someone over the age of 18.

Please address your order to an address where someone is home, or where someone can receive the goods between the hours of 9am to 5pm (i.e Your Work address)

SHIPPING TIMES

Orders placed and payment accepted by 1pm, Monday – Friday for items in Stock will ship the same day as ordered (see shipping methods). Orders placed and credit approved anytime Saturday or Sunday for items in Stock will ship on the following Monday. These cutoff times are a guideline, and are subject to possible change or modification due to prevailing circumstances. This information does not constitute a guarantee.

ORDERS

Orders are shipped via 48Hr Courier. Deliveries will take two – three working days.

COURIER DELIVERY

Freight charges for your order are automatically calculated as you add items to your shopping cart. Some items may take longer to reach you if you live in a rural area. We will email you tracking information for your order when it is dispatched from us.

RURAL DELIVERY

Rural addresses will incur a Rural delivery Fee, as will any island (e.g. Waiheke Island etc).

INSURANCE

All orders shipped are insured at no additional charge.

INTERNATIONAL ORDERS

We accept orders from outside of New Zealand for delivery to New Zealand addresses.

Orders shipping to addresses outside New Zealand will NOT be shipped.

 

PAYMENT METHODS

CREDIT & DEBIT CARDS

B.effect accepts Visa, Visa Debit, MasterCard and cards. All orders are subject to credit verification and approval. For your protection, credit card orders shipped to an address other than your billing address may require additional verification.

Note: The Name that will appear on your credit card statement will be ‘B.effect Brewing’.

All goods are billed in NZ Dollars.

GIFT VOUCHERS

Orders may also be paid for by Gift Voucher. Once you have added product to your shopping cart, Click on the ‘Redeem Voucher’ button, prior to completing the check out process.

OTHER PAYMENT METHODS

We do not accept payment via any other method.

CHANGES AND ERRORS

We do our best to achieve 100% accuracy, but occasionally mistakes do occur. Pricing, product availability and offers subject to change without prior notification. We reserve the right to make changes without notice due to market conditions, manufacturing restrictions, or typographical, photographic or technical errors in online or print advertising. NOTE: Products and packaging depicted may differ from stock available at time of shipment; we reserve the right to substitute equivalent items.  We will endeavour to contact you should this occur.

 

OUR GUARANTEE, CANCELLATION, REFUND AND RETURN POLICY

OUR GUARANTEE

We are committed to keeping our product in the best possible condition. If for any reason you are not satisfied with our products or services then please email us at info@beffect.nz outlining clearly the nature of your complaint or dissatisfaction. Any complaints will be handled quickly and efficiently and all information exchanged will be confidential. We guarantee to respond to complaints within five working days and to keep the customer informed about progress of any complaint at regular intervals.

GENERAL POLICY

We pride ourselves on our personal levels of service. If you are not delighted with your purchase then please return the items to us within 14 days of receipt in its original condition and packaging and we will refund you the value less the delivery costs. Please note that the postage and cost of returns is the responsibility of the customer or purchaser. Please email us prior to sending any back so we can issue a returns number.

All Returns must be sent back via Trackable Courier Only.

BREAKAGES

Unfortunately breakages occasionally happen in transit, in this instance please let us know immediately and we will refund in full your broken items. Refunds will be in the form of a gift voucher to the value of the broken product, and a proportion of the freight costs.

 

PRIVACY POLICY

The customer has the authority to ask for their contact details to be deleted from our system.

WHAT INFORMATION DO WE COLLECT?

We collect information from you when you register on our site, place an order, subscribe to mail lists or fill out any online forms.

When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information. You may, however, visit our site anonymously.

WHAT DO WE USE YOUR INFORMATION FOR?

Any of the information we collect from you may be used in one of the following ways:

Note: If at any time you would like to unsubscribe from receiving future communication from us, we include unsubscribe instructions at the bottom of each email.

HOW DO WE PROTECT YOUR INFORMATION?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.

After a transaction, your private information will not be stored on our servers.

DO WE USE COOKIES?

Yes – Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.

We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

DO WE DISCLOSE ANY INFORMATION TO OUTSIDE PARTIES?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

CHILDRENS ONLINE PRIVACY PROTECTION ACT COMPLIANCE

We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

ONLINE PRIVACY POLICY ONLY

This online privacy policy applies only to information collected through our website and not to information collected offline.

CHANGES TO OUR PRIVACY POLICY

If we decide to change our privacy policy, we will update the Privacy Policy modification date below.

ADDITIONAL INFORMATION

LAW AND JURISDICTION

butterfly effect brewing company (NZ Company #9429041594438), trading as b.effect is, located at 60 Anderson Road, Wanaka 9305.

b.effect is the holder of a Liquor License 68/off/0950/2019 (b.effect). Any sales of alcohol made via this internet site will be made on that liquor license. The applicable law for transactions for the purchase of alcohol on this internet site are the laws of New Zealand. The Laws of Sale and contract by any other country do not apply. By placing an order with beffect.nz,  you accept that the ownership of the goods passes to the customer upon payment and dispatch of the goods from our warehouse. All product will arrive to you Duty and GST Paid. You will not be liable for any additional charges.

GENERAL TERMS AND CONDITIONS

Terms, conditions and policies subject to change without notice. B.effect is not responsible for late or delayed shipments or system failures. B.effect retains title to items purchased until said items are paid for by the purchaser and at that time the title passes to purchaser. B.effect, The B.effect logo and all other distinctive logos, marks and graphic elements are trademarks of B.effect Brewing Operations Limited and are subject to applicable trademark protections.B.effect is not responsible under any legal theory for direct, special, incidental or consequential damages because of (i) delay in delivery, (ii) availability of products, (iii) personal injury arising from products purchased from us or (iv) failure of performance of any product purchased from us.